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  • Steven C

    FRANKLIN, MA | 2022 Chevrolet Colorado
    Confirmed Service Review
    July 24, 2025
    Very professional and knowledgeable

    Response from IMPERIAL CHEVROLET

    July 25, 2025
    Hi, thank you for taking the time to leave a review for us at Imperial Chevrolet! We're looking forward to your next visit!
  • Tina C

    BLACKSTONE, MA | 2025 Chevrolet Trax
    Confirmed Service Review
    June 23, 2025
    Great experience. My service coordinator was very professional and I was finished before expected! Thanks for the awesome service!

    Response from IMPERIAL CHEVROLET

    June 24, 2025
    Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
  • Christina S

    DOUGLAS, MA | 2025 Chevrolet Equinox
    Confirmed Sales Review
    March 27, 2025
    My husband and I loved working with Felix. He was awesome! When we are ready to buy again in the future we will definitely be going back to him!

    Response from IMPERIAL CHEVROLET

    March 28, 2025
    Hello Christina! Thank you so much for your kind words! We are glad to hear that you and your husband had such a positive experience with Felix. He truly is fantastic at what he does! Whenever you’re ready to buy again, we’ll be here to help you every step of the way. Looking forward to working with you in the future!
  • Joseph L

    BELLINGHAM, MA | 2023 Chevrolet Blazer
    Confirmed Service Review
    March 22, 2025
    Easy drop off. Nice place to wait. Quick service.

    Response from IMPERIAL CHEVROLET

    March 23, 2025
    We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
  • Michael D

    UXBRIDGE, MA | 2023 Chevrolet Trailblazer
    Confirmed Service Review
    March 17, 2025
    Tiffany was able to fit me in and get my car looked at and repaired.

    Response from IMPERIAL CHEVROLET

    March 18, 2025
    Hi there, we're so happy we were able to help you out! Thank you again for choosing Imperial Chevrolet and we hope to see you again soon!
  • Carl O

    WEBSTER, MA | 2016 Chevrolet Colorado
    Confirmed Service Review
    December 8, 2024
    On time

    Response from IMPERIAL CHEVROLET

    December 9, 2024
    Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
  • John M

    GREENE, RI | 2024 Chevrolet Equinox EV
    Confirmed Sales Review
    December 2, 2024
    Very nice experience with a well trained staff and exceptional finance representative. Exceeded my expectations with a very straight forward and clearly explained sales and finance process.

    Response from IMPERIAL CHEVROLET

    December 2, 2024
    Hello, we are glad we could help! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
  • Tina C

    BLACKSTONE, MA | 2025 Chevrolet Trax
    Confirmed Sales Review
    August 14, 2024
    It was a great experience! I walked through the door and met Salesman Ken N. and explained what I was looking for and he did an awesome job with helping me with purchasing my new 2025 Chevy Trax 2RS. The vehicle was not on site at the time of purchase. I waited for it to arrive to the dealership on the truck. ETA was unknown, estimated by end of the month. Ken notified me on 8/8 that my vehicle had arrived! I made arrangements to pick it up on Saturday 8/10 and was very pleased when I saw it! Ken was an outstanding salesman and I will highly recommend him to anyone looking to purchase a vehicle. Milton was my finance advisor and he was outstanding. Both of these gentleman made my buying experience at Imperial Chevrolet a non-stressful experience!! Thanks so much to both Ken and Milton!!

    Response from IMPERIAL CHEVROLET

    August 17, 2024
    Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
  • Chris M

    HOPEDALE, MA | 2014 Chevrolet Equinox
    Confirmed Service Review
    July 18, 2024
    I called for a recall part told via text by Tim it was in So came in July 15 told all set now I was called July 16 oh the part is in Didn’t you do it yesterday Nope is what I get And then was told to read the fine print on receipt it wasn’t done Oh I believe the technician who told me it was. So also had a trade in value asked for as ready to buy another equinox as bought cars here for 25 years Will not be buying one here again and probably going with Nissian

    Response from IMPERIAL CHEVROLET

    July 18, 2024
    We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
  • Darlene S

    OXFORD, MA | 2017 Chevrolet Trax
    Confirmed Service Review
    July 6, 2024
    Everyone was nice and helpful did a great job

    Response from IMPERIAL CHEVROLET

    July 6, 2024
    Hi, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!