AdChoices
Phillip B
NORTH SMITHFIELD, RI | 2013 Cadillac SRXJuly 23, 2021good prices and comfortable place to wait for serviceResponse from IMPERIAL CHEVROLET
July 24, 2021Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Imperial Chevrolet. We can't wait to see you again, have a great day.Janice M
WHITINSVILLE, MA | 2014 Chevrolet SparkJuly 23, 2021I was there at 9AM for a sticker. Told I needed new tires. Waited all day for a call when ready. I called at 4:30 PM. Told it would be ready at 5PM Got there at 4:55. Went to desk. No Sticker. Sticker service closes at 5PM. Summery: No call from dealership during the day explaining delays. Main purpose was to get a sticker. Whole day wasted. There Reason. Everything was not in our control. No one wants to here that excuse. JaniceResponse from IMPERIAL CHEVROLET
July 23, 2021Hi there, we regret your most recent visit with us was not up to the standards we strive for. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution.Danielle J
UPTON, MA | 2014 Chevrolet ImpalaJuly 22, 2021When I picked my car up after it being serviced, I got in my car and noticed some of my belongings on my floor. I looked in my compartments to find them all rummaged through and my change compartment was emptied out. I went back into the dealership and spoke to someone who said a manager would call me the following day, which nobody did follow up.Response from IMPERIAL CHEVROLET
July 22, 2021Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to have a better understanding about your experience. Please reach out to us at your earliest convenience and we will do our best to resolve this with you.Gerald L
HOPEDALE, MA | 2020 Chevrolet ColoradoJuly 19, 2021Good experienceResponse from IMPERIAL CHEVROLET
July 22, 2021Hi, we really appreciate your positive review! Thank you, and have a fantastic day!Diana H
DOUGLAS, MA | 2018 Chevrolet MalibuJuly 16, 2021friendly, knowledgeable staff, excellent hours for serviceResponse from IMPERIAL CHEVROLET
July 22, 2021We're glad to hear you found our staff friendly and Knowledgeable! Thank you for leaving us this response! We hope you a great day!Teena C
WHITINSVILLE, MA | 2014 Chevrolet MalibuJuly 16, 2021Very niceResponse from IMPERIAL CHEVROLET
July 17, 2021Hi, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!Joseph A
MILFORD, MA | 2018 Chevrolet MalibuJuly 16, 2021Service manager very helphfulResponse from IMPERIAL CHEVROLET
July 22, 2021Hello, thank you for sharing your positive experience! Thank you, and have a fantastic day!Olivia B
UXBRIDGE, MA | 2018 Chevrolet EquinoxJuly 15, 2021The employee I worked with was great, he was very attentive and kind, but he did seem flustered as the dealership seemed to have overbooked. But I can’t complain as my services were done in a timely manner!Response from IMPERIAL CHEVROLET
July 22, 2021Hello, we are glad we could help! Until the next time we meet, take care!Christine D
UXBRIDGE, MA | 2014 Chevrolet EquinoxJuly 15, 2021Warranty work doneResponse from IMPERIAL CHEVROLET
July 22, 2021Hello, we are glad we could help! Until the next time we meet, take care!Victoria B
GRAFTON, MA | 2020 Chevrolet ColoradoJuly 14, 2021Was easy to do just sit and wait.Response from IMPERIAL CHEVROLET
July 20, 2021Hi, we are so happy to read such a great review about Imperial Chevrolet! We sincerely thank you for the positive review, and look forward to seeing you again soon!